COVERT
Privacy Notice.
This notice describes how Covert Bio, Inc. handles information on the COVERT practice site: public pages, practice-account applications, and signed-in ordering. Questions go to signal@covert.bio. Correspondence address: Covert Bio, Inc., 12345 Lake City Way NE #3149, Seattle, WA 98125, United States.
Who is responsible
Covert Bio, Inc. operates this site and the practice-account service. Contact signal@covert.bio for privacy questions.
Information we collect
If you apply or sign in, Covert stores the practice and contact details you submit, your account email, and a password hash. Approved accounts may place orders and store shipping, billing, invoice, and shipment records with the practice account. License and document scans you upload are stored with the practice account. Card and ACH payments are processed by Stripe; Covert does not store full payment-card numbers on its own servers.
Purposes
Covert uses this information to review practice-account applications, operate the account, fulfill orders, provide product and account support, maintain security, meet legal and accounting obligations, and improve the public site when analytics are enabled.
Sharing
Covert shares information with service providers that help operate the site and orders, including payment processing (Stripe), hosting, email delivery, and carriers for shipment. Covert may share order and lot details with the manufacturer when needed for product support, quality investigation, or recall coordination. Covert may disclose information when required by law or to protect the rights, safety, and integrity of the service.
Retention
Account, order, and support records are retained for as long as needed to operate the practice relationship, meet legal and accounting requirements, and resolve disputes. You may request deletion of an account where retention is not required; some order and tax records may still need to be kept.
Cookies and analytics
Essential cookies keep the sign-in session and remember your cookie choice. Google Analytics runs only after you accept analytics cookies, and only on public pages. It does not run on signed-in practice or admin pages. Advertising storage, Google signals, and ad personalization are off. Details and preference controls are in the Cookie Notice.
Your choices
You can update account contact details after sign-in, decline or change analytics cookies, and email signal@covert.bio to ask what information Covert holds about your practice account, to correct it, or to request deletion where applicable law allows.
Cookie Notice & Preferences · Professional Account Terms · Shipping & Returns